Use Case Template
Introduction
The hallmark of an exceptional product designer is the ability to generate clear, concise, and actionable requirements that preferably result in revenue for a business.
For the last six years, I've relied upon this template found in this little gem of a book: Write a Use Case: Gathering Requirements that Users Understand.
See the use case template below.
Use Case Elements
Element | Details |
---|---|
ID | |
Name | |
Status | |
Brief Description | |
Actors | |
NFRs | |
Preconditions | |
Scenarios |
Basic Scenario & Happy Path
Step Number | User Action | System Response |
---|---|---|
1 | The user.. | The system.. |
2 | ||
3 | ||
4 | ||
5 |
Alt Scenario 1/X
Step Number | User Action | System Response |
---|---|---|
1 | The user.. | The system.. |
2 |
To discover alternative scenarios, ask:
- Where do options appear?
- What odd cases crop up?
- What are the variations on the basic scenario?
- What can go wrong?
- What might not happen?
- What kind of resources can be blocked?
How to Write a Use Case
Review the example below.
1. Fill out use case elements.
2. Fill out basic scenario / happy path.
3. Consider alternative scenarios and complete them if necessary.
For more background on this particular use case review this case study

Get in touch
Please contact me if you see an opportunity to work together.
Written by Leo Vroegindewey, Principal Product Designer.
Let's connect if you think I can help you. Email me.