It's 'you'll never go back" Better

The Triangle Offense journey mapping subscription replaces unreliable freelancers and expensive agencies for one flat monthly fee, with journey mapping workshops and documentation delivered that will immediately impact your digital and customer experience strategy.

All Types of Journey Maps

All types of journey maps:

  • Customer journey maps
  • User journey maps
  • Omnichannel journey maps
  • Buyer journey maps
  • B2B journey maps

Different industries:

  • Tech
  • Manufacturing
  • Agriculture
  • Oil and Gas
  • Government & Military

Financial journey maps:

  • Logistical journey maps
  • Manufactured product journey maps
  • Map the journey of overseas products to your markets

Membership Levels

Choose a plan that's right for you.

Monthly Quarterly Yearly
No minimum commitment. Save $500 per month. Save $1,000 per month.
$4,995/m $4,495/m Paid quarterly $3,995/m Paid annually
- - -
One request at a time
Unlimited teams
Virtual workshops
*In-person workshop
Unlimited types of journey maps
Easy credit-card payments
Pause or cancel anytime
One request at a time
Unlimited teams
Virtual workshops
*In-person workshop
Unlimited types of journey maps
Easy credit-card payments
One request at a time
Unlimited teams
Virtual workshops
*In-person workshop
Unlimited types of journey maps
Easy credit-card payments

FAQs

Why wouldn't I hire a full-time journey mapping manager? 

Good question. For starters, the annual cost of a journey mapping manager typically falls between $150,000 and $200,000, plus benefits (and good luck finding one available). Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize. 

Is there a limit to how many workshops I can book? 

Once subscribed, you can add two workshops to your queue at a time, and the workshops will be completed one by one.

Who are the journey mappers?

You might be surprised to hear this, but The Triangle Offense is actually an CX consulting agency of one. This means you'll work directly with me, founder of The Triangle Offense. However, complex requests such as very large and encompassing journey mapping are supported by partner consultants.

What if I need an in-person journey mapping workshop? 

Not a problem, happy to work with you in person and meet the team. I will invoice the airfare and accommodations bill directly to your business.

What if I don't like the journey map?

No worries! We'll continue to revise the journey map until you're 100% satisfied.

Are there any refunds if I don't like the service? 

Due to the high quality nature of work, there will be no refunds issued. 

What programs do you journey map in?

Most requests are in either Miro or Mural. 

What type of setup is required for an in-person journey mapping workshop?

A large conference room or meeting space that can accommodate whiteboards (magnetic) and a large group of people. 

My company is not in the tech industry can you help us?

Absolutely! I work with manufacturers, e-commerce, SaaS, retail, Oil & Gas, government & military and agriculture companies. If your business sells a product or service to a customer, I can help you.